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FAQs

How does it work?

It's easy, you can either choose a box and add it to your cart, then create an account or you can create an account then choose a box and add it to your cart, both ways work.  Now just finish the checkout process.  You will then receive an email confirmation after you have submitted your order.  Then you can sit back and let us do the rest!  We will email you your delivery day.  Next we will create your box and deliver it directly to your door each week.

Why can't I add a box to my cart?

The main cause of this problem is that the cookies setting on your browser is set up to block cookies.  Please try enabling your cookie settings to allow for cookies.  This should fix the problem.

Is there a membership fee?

No, we do not charge a membership fee to join.

Am I in a contract?

No, you are not in a contract and you can cancel anytime from your member page.

Can I skip a week?

Yes, you may skip a week easily accessible from your member page.

Can I change my default box?

Yes, you may change your default box anytime from your member page.

Where do you deliver to?

We currently deliver to all of Pitt County and Wayne County, North Carolina. 

How is my box delivered?

Your box is hand delivered by an employee of The Beet And Berry.

When will my box be delivered?

Deliveries are made on Wednesday and Thursday of each week between the times of 8:00am and 5:00pm.

Where is my box placed at time of delivery?

Your box will be placed at your front door.

What kind of products do you sell?

We currently sell farm fresh fruits and vegetables that change regularly due to seasonal availability.

Is all your produce locally grown?

Most of our produce comes from local farms, but we do include fruits and vegetables from outside of North Carolina.  This is so we can offer a wider variety of produce to our members.

How do I contact you if I have any further questions?

You can contact us anytime at, customerservice@thebeetandberry.com.  All emails received between 9:00am and 4:00pm Monday through Friday will be answered the same day.  Any emails received outside of these times will be answered the next business day.